Dispatching orders

Who decides how my goods are packed?

Before we start the process of dispatching orders you need to answer our few questions. Just as in any key decision related to the functioning of your store – the decision on how your products are packed is yours. As Logistiko, we rely on packaging producers that allow us to provide you with packaging suitable for every type of product. Our warehouse specialists will help you to choose suitable packaging to make sure your goods are not damaged during transport.

How are my orders sent?

We give you access to the services of the majority of courier companies that offer national and international shipments. In addition, you do not have to sign any binding contract agreements with them. This means you can choose the cheapest alternative for individual orders. If one courier company offers very favourable prices for local shipments, you can use it to send orders to Poland. If you need to send a parcel abroad, you can choose a different courier company for international shipments.

What courier companies do you use?

We are dispatching orders with only the best transport corporations. Currently we have signed agreements with the following carriers and courier companies: UPS, DPD, DHL, FedEx, ETL, InPost, and Poczta Polska.

How is Logistiko able to offer lower prices than I have currently?

Since our warehouse handles many customers, we send enough parcels every day to be able to negotiate more favourable shipment fees. All of our customers can enjoy these rates, regardless of the number of orders they complete daily.

When are the parcels sent?

The couriers collect the parcels on working days, late in the evening (the last couriers collect parcels at 21:00 CET). This allows our warehouse to send most of the orders on the day they are placed.